Shipping policy
Thank you for shopping with us. We are committed to delivering your order safely and on time. Please read our shipping policy carefully to understand how and when your items will be delivered.
Processing Time
All orders are processed within 1–2 business days after payment is confirmed. Once your order is processed and packed, it will be shipped via our standard delivery partners.
Shipping Time
Delivery typically takes 4 to 8 business days from the date of dispatch, depending on your location and local courier services. Business days do not include weekends or public holidays.
Please note that shipping times may vary slightly due to high order volume, seasonal demand, or unforeseen delays with courier services. We appreciate your patience and understanding in such cases.
Shipping Charges
Shipping fees, if applicable, will be calculated at checkout based on your delivery address and the size/weight of your order. Occasionally, we may offer free shipping promotions, which will be clearly communicated on the website.
Delivery Address
Please ensure that the shipping address provided at checkout is complete and accurate. We are not responsible for delays or lost packages due to incorrect or incomplete address details.
Tracking Your Order
Once your order is shipped, you will receive a confirmation email with a tracking number, allowing you to monitor the delivery status of your package.
Questions or Concerns
If you have any questions about your order or delivery status, feel free to contact us at [irisflora.shopp@gmail.com]. We’re happy to assist you.