Terms of service

Welcome to our website. By accessing or using this site, you agree to be bound by the following Terms and Conditions. Please read them carefully before placing an order.

1. Use of the Website

This website is operated for the purpose of selling handmade goods and craft kits. You may use this site only for lawful purposes and in accordance with these Terms. By using our website, you confirm that you are at least 18 years old or using the site under the supervision of a parent or guardian.

2. Product Information

We make every effort to display accurate descriptions, colors, and images of our products. However, because our products are handmade, there may be slight variations in color, texture, or design. These natural differences are part of the uniqueness of handmade work and are not considered defects.

3. Pricing & Payments

All prices are listed in [Your Currency] and include applicable taxes unless otherwise stated. We reserve the right to update prices or correct errors at any time without prior notice. Payments are processed securely through third-party providers. We do not store your payment information.

4. Orders & Cancellations

Once an order is placed, it cannot be changed or canceled. Please review your cart carefully before checkout. In rare cases, we may cancel an order due to inventory issues or suspected fraud; if this happens, you will be notified and refunded in full.

5. Shipping & Delivery

We aim to process and ship orders promptly. However, delivery times may vary depending on your location and external factors beyond our control. We are not responsible for delays caused by postal services or incorrect shipping information provided by the customer.

6. Returns & Refunds

We only accept return requests within 24 hours of delivery and only if there is an issue with the product. An uncut video of the package being opened from start to finish is required to process a return or refund. Returns will not be accepted for reasons other than confirmed issues. Please refer to our full Return & Refund Policy for more details.

7. Intellectual Property

All content on this site, including text, images, logos, and product designs, is the property of [Your Business Name] and is protected by intellectual property laws. You may not use, reproduce, or distribute our content without written permission.

8. Limitation of Liability

We are not liable for any direct, indirect, or incidental damages that may result from the use or inability to use our products or website. Our total liability to you shall not exceed the total amount paid for your order.

9. Changes to Terms

We may update these Terms from time to time to reflect changes in our practices or for legal reasons. By continuing to use the website, you agree to the updated Terms.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:
📧 [ irisflor.shopp@gmail.com ]